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Privacy Policy

1. To summarise

Your privacy is very important to us. This privacy policy (the "Privacy Policy") explains what personal data is collected and how it is used when you browse our website www.drips-fragrances.com.

 

2. Who are we?

The terms "DRIPS", "we", "us" and "our" refer to SARL SAPAR as the controller of your personal data, unless otherwise specified in this Privacy Policy.

SARL SAPAR is a limited liability company with a capital of 4000€, whose registered office is located at 10 rue Valentin Haüy, 75015 Paris, France, registered in the Paris Trade and Companies Register under number 853 194 751.

 

3. What personal data do we collect and how is it collected?

We may collect your personal data in two ways: directly (when you purchase a product from our website) or indirectly (for example, from your electronic devices that interact with our website).

- Data that is collected directly :

When you make a purchase on our website, as part of our buying and selling process, we collect the personal information you provide to us that is necessary to prepare your package, such as your identity (full name), contact information (email address, postal address and telephone number), and payment information.

When you subscribe to our newsletter, via the form at the bottom of the homepage, we collect the personal information you provide and which is necessary to send you our news, such as your identity (full name) and contact details (your email address).

- Data that is collected indirectly :

Your data may be collected when you browse our website, including your IP address and other navigational data (browser, operating system, device model), through cookies or similar technologies placed on your device. Some cookies are necessary for the proper functioning of our website, and others are used for analytical purposes that help us provide you with more personalized services and a better experience on our website.

- Minimum age :

By using our website, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use our website.

 

4. The usefulness of collecting and using your personal data

We collect and use your personal data on one or more of the following legal bases:

- Your prior consent has been obtained, (for example when you subscribe to our newsletter). With this particular legal basis, you have the right to revoke your consent at any time (see below "What are your rights regarding your personal data?");

- The processing is necessary in the context of a contract between DRIPS and you (for example when you make a purchase);

- We must process your personal data in order to comply with the laws and regulations in force.

 

Your personal data are useful to us for :

- Provide you with the products you have ordered;

- Send you our newsletters, with your prior consent;

- Provide you with after-sales service and manage refunds;

- Respond to your questions, suggestions and requests, including requests to exercise your rights;

- Managing complaints and disputes;

- To protect you and our property;

- Monitoring and improving our website;

- To carry out statistical analyses, in particular to adapt our product offering;

- Improve our products and services;

- Comply with our legal obligations, including providing information to regulatory bodies where required by law.

 

5. How long your personal data will be kept

Your personal data is processed for the period necessary for the purposes for which it was collected, to comply with legal and regulatory obligations and for the duration of any period necessary for the establishment, exercise or defence of legal claims. For example :

- You are a prospect (potential customer): your data is converted for 3 years from your last action, then deleted or archived;

- You are a customer: your data is kept for the duration of our commercial relationship and up to 3 years, then deleted and archived;

- The cookies used on our website: they are stored for up to 13 months from the time they are installed on your device.

 

6. Disclosure and transfer of your personal data

Your personal data may only be disclosed to the parties named below and for the following reasons:

- DRIPS employees who need access to your personal data and who are authorised to process it for the purposes mentioned above and who undertake to keep it confidential.

Services provided by third parties

We may also disclose personal data to third parties acting on behalf of DRIPS for the following purposes:

- Development and hosting of the site ;

- Sending emailing ;

- Order and payment processing;

- Delivery services.

These service providers are committed to confidentiality and are not allowed to use your personal data for any other purpose.

Some of these service providers are located outside the EU. Data transfers with these service providers are governed by a cross-border flow agreement drawn up in accordance with the standard contractual clauses for data controllers and processors issued by the European Commission and currently in force.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that you are required to provide to them for your purchase transactions. For these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal data.

Once you leave our shop site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions.

Links

You may have to leave our website by clicking on certain links on our site, for example when you want to listen to our Deezer playlist or follow us on our various social networks. We take no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

 

7. Cookie management

What is a cookie?

A cookie is a small text file that is saved on your computer, tablet or mobile phone and which allows data about your use of the website to be stored and tracked. Cookies are managed by your web browser.

By continuing to use the DRIPS website, you agree to our cookie settings and acknowledge that you understand the terms of our cookie policy.

 

Which cookies are used?

Two types of cookies are used on our website:

- Cookies that are strictly necessary for the operation of the website

These cookies allow you to use the main features of the DRIPS website such as storing your product selection in your shopping cart. These cookies make navigation easier and are necessary to make online purchases.

- Third-party cookies

These include statistical analysis cookies that collect information about your browsing on our website, allowing us to improve your user experience and adapt services to your preferences. There are also advertising cookies, which aim to personalise and/or improve content and navigation by offering you services that may interest you on other websites. All information collected is anonymous.

 

Manage your cookie preferences

You can easily deactivate and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings.

We recommend that you do not disable the cookies that are strictly necessary for the operation of the site as this would prevent you from ordering online and benefiting from the services of the DRIPS website.

In order to manage cookies in the way you want, we invite you to set your browser's parameters according to the purpose of the cookies.

Each browser offers different configuration options:

For Internet Explorer: go to the "Settings" menu, then "Internet Options". Click on "Privacy" and then on "Advanced Privacy Settings";

For Chrome: go to the "Settings" menu and click on "Privacy and Security". Then click on "Authorisation" and "Cookies and site data".

For Safari: go to the "Settings" application and then go to Safari. Click on the 'Privacy & Security' tab. You can now choose to block all cookies;

For iPhone: go to the "Settings" menu, then "Safari", click on "Cookies". You can now choose to block all cookies;

For Android: go to "Chrome", click on the "..." tab at the top right of the screen, then "Site settings" and then "Cookies". You can now choose to accept or block cookies.

 

8. The rights to your personal data

In accordance with the General Data Protection Regulation (GDPR), if you wish to: access, correct, modify, limit, challenge the accuracy of, delete any personal information we have about you, lodge a complaint, object to the processing, unsubscribe from our emails, exercise your right to transparency and portability of your personal data, or if you simply wish to have more information on these subjects, contact us at hello@drips-fragrances.com or by post at SARL SAPAR 10 rue Valentin Haüy 75015 Paris France. To exercise these rights, all you need to do is provide us with your name, first name, address, email address and proof of identity.

 

9. Changes to the Privacy Policy

 

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon publication on the website. If we make any changes to the content of this policy, we will indicate here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

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